IT Infrastructure & Networking Solutions

At Bastech Solutions, we provide a comprehensive range of IT Infrastructure & Networking Solutions and Services to manage and maintain the infrastructure in your business at optimum levels. Our dedicated product managers design, create and implement these solutions according to your technology needs. With our extensive experience and knowledge of systems software and integrated hardware, we are able to deliver efficient, cost-effective, and highly customised infrastructure solutions.

IT Infrastructure & Networking Setup and Maintenance

Our IT Infrastructure & Networking Solutions include complete setup and deployment services, as well as ongoing maintenance.

Backup and restoration management
Network and performance administration
Disaster recovery design and testing
WAN and extranet solutions
Service level agreements
Asset management

IT support

Our maintenance programmes incorporate infrastructure, system maintenance as well as networking support.

24/7 help desk support and remote helpdesk operations
Computer support
Server support
Network and internet support

Support plans

We understand that every business has a range of financial capabilities and we provide support plans accordingly.

Fixed Price Support Plans

Cost certainty is essential for budget planning and ongoing cost reductions, so these plans are ideal for small and medium-sized businesses and the services offered in these plans can be tailored to suit your needs.

Help desk
Remote administration and support
Scheduled or task-by-task onsite support
Server check-ups and maintenance
Dedicated account manager
Primary support representative
Special support plan rate

‘Pay As You Go’ Support

Our infrastructure solutions also cater to clients requiring rapid turnaround and expert assistance on a task-by-task basis.

Insufficient resources to complete a project on time
Client requiring niche expertise unavailable in-house or through existing partner

Consulting

Our consulting services to provide recommendations and available options for advancing your business. Our team of experts conducts a thorough assessment and evaluation of your current applications and hardware to provide product performance reviews, price comparisons with deployment plans, and project management recommendations.

Hardware & software

Through our decades of experience, we have developed strong buying power and alliances with all major hardware & software vendors. Some of the infrastructure applications we provide include backup and antivirus software, spam filtering, and disaster recovery software. Our consultants are trained to deliver the perfect hardware and software suitable for your business.

Microsoft solutions
Content Management Systems
Intranet and extranet systems
Online booking management systems
Online e-Commerce systems
Online reward management systems

Internet solutions

We provide a range of internet solutions, including internet access, web hosting, email, and Wide Area Network (WAN) connections.

Training

To prevent loss of productivity while your staff takes the time to become acquainted with unfamiliar software and applications, our infrastructure solutions include effective training sessions. Our professional trainers instruct your staff in the correct use of any new software and applications.